Delivery & Returns

Delivery (UK Mainland Only)

We aim to ship all goods within 7 working days of receiving your order, for delivery addresses within the UK we normally suggest you should allow 3 to 5 working days from despatch. We are sorry, but we cannot accept responsibility for any delay in delivery. Note that orders delivered by the Royal Mail are not considered late until 15 working days after despatch.


Unfortunately, as all our products are bespoke we are unable to exchange any items purchased.

Cancellations & Returns

Please note we don’t accept cancellations for Bespoke Products after 48 hours.

To cancel your order you must notify us within 48 hours by emailing: with your name, address and order number, or by writing to us at Unit 9 Sandbank Estate, Cummeragh Lane, Whittingham Preston PR3 2AJ

Note that a full refund will be provided for the original order value.

If we do cancel your order we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 28 days of return of your order. We will not be obliged to offer any additional compensation for disappointment suffered.